Do you hate responding to customers because you are afraid that you will say the wrong thing?
Do you feel like you need to communicate with your customers more, but you don't know what to say?
When you start an Etsy shop everyone thinks that you post your listings and then forget it! Just making money in your sleep! BUT, what they don't realize is customer service can make or break your business. It helps determine your reviews, if they will spread the word about your business, and most importantly, if they will become repeat buyers!
When we started our Etsy shop in March of 2019, we had NO idea what we were doing!! We had never run an Etsy business, never designed products, and definitely didn't know anything about SEO! After constantly learning, grinding, and improving our shop, we went from making $0 in our first month on Etsy to $27,000 in sales in our first 6 months!!
We found that our approach to customer service WORKS! We have had stellar reviews on our customer service guaranteeing that our happy customers KEEP COMING BACK!
How It Works
- Schedule a 30 minute phone consultation with us to discuss what customer service responses you need!
- We will create 7 customer service templates tailored for your business and your customers!
- Give us 5-7 days to create and send over your customer service templates